SOFA WARRANTY

1. This Product will be under Warranty for FIVE (5) YEAR from the Ex-Factory date

subject to the Terms and Condition of the Company’s warranty;

2. This Warranty covers the following defect ONLY:-

a. Wood Maggots

b. Wood Fracture

c. Deformation of Cushion Form, except for the Seat Cushion

3. This Warranty DOES NOT cover:

a. Misuses;

b. Scratches or damage due to burns, cuts, pets or as result of normal wear and tear;

c. If the product is tempered with or has been repaired by other party without prior

consent;

d. Damage caused by improper foundation;

e. Alteration due to environment, light and heat in particular;

f. Improper cleaning and treating the Product with chemical;

g. Spills such as acid, solvents, dyes or other corrosive chemical, ink, paint or body

fluids;

h. Contract, commercial, institutional, rental trade or any other non-residential

usage;

4. This Warranty is only extended to the original Purchaser at the original delivery

address;

5. Transportation Charges to and from the designated service center and the Materials

used for reupholstering will be borned by the Purchaser;

6. The time frame for repair is subject to the availability of materials. The Company

reserves the right to substitute materials of equal quality;

7. The Purchaser MUST notify the Company through the Furniture Dealer from where

the purchase is made, of any and all claims in writing;

8. The Purchaser MUST return the Product to the Furniture Dealer from where the

Product is purchased, for the Warranty Claims Verification; Original invoice must be

attached as a proof of purchase;

9. This Warranty is valid within Malaysia ONLY;

10. The Company will not be held responsible for any incidental of consequential damage

arising from the use of this Product, and in no event shall the Company’s

responsibility exceed the purchase price of the original Product or It’s replacement.